wjpiso Privacy Policy for Philippines Players

When you register on wjpiso, we collect the personal information you provide directly, including your full name, date of birth, email address, and mobile number. We also collect account activity data such as login timestamps, betting history, deposit and withdrawal records, and device information used to access the platform. Payment-related data — including your GCash or Maya account reference — is collected to process transactions and verify that payments aremade by the account holder. Technical data such as IP address, browser type, and operating system may also be logged automatically when you use the platform. We do not collect any information beyond what is necessary to operate the platform, verify your identity, and comply with applicable regulations in the Philippines. All data collection is carried out transparently, and you will always be informed of the categories of data we hold about you upon request.

The personal data we collect is used primarily to operate and maintain your wjpiso account, process deposits and withdrawals in Philippine pesos (PHP), and provide customer support when you need assistance. We use your information to verify your identity and age in compliance with responsible gaming requirements, ensuring that only eligible players in the Philippines can access the platform. Account activity data helps us detect and prevent fraud, money laundering, and any other prohibited conduct outlined in our Terms and Conditions. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be analysed internally to improve platform performance, fix technical issues, and enhance the overall experience for players. We do not sell, rent, or trade your personal information to any third party for marketing purposes under any circumstances. All data processing activities are carried out on a lawful basis consistent with the data protection standards applicable to online gaming platforms serving players in the Philippines.

wjpiso does not share your personal data with third parties except where it is strictly necessary to deliver the services you use or where we are legally required to do so. Payment processors such as GCash and Maya receive only the transaction data required to complete your deposit or withdrawal; they operate under their own privacy policies and security standards. We may disclose account information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are required to do so under applicable legislation. Third-party service providers who assist with platform infrastructure, security monitoring, or technical support are bound by confidentiality agreements and are not permitted to use your data for any purpose other than the specific service they provide. We will never disclose your personal information to advertisers, data brokers, or any commercial third party for profiling or targeting purposes. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where required by law. If you have questions about specific data-sharing arrangements, you can contact the support team at [email protected] for clarification.

wjpiso uses industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and the platform is protected using encrypted connections, ensuring that your account credentials and payment details cannot be intercepted in transit. Access to personal data within the platform is restricted to authorised personnel only, and all internal access is logged and monitored. We conduct regular security reviews to identify and address potential vulnerabilities before they can be exploited. Your account is protected by a password that only you should know; we strongly recommend using a unique, strong password and never sharing it with anyone. If you suspect that your account has been compromised or that your login credentials have been exposed, please contact the support team immediately at [email protected] so that we can take prompt action to secure your account. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe by following good security practices on your device.

As a player on wjpiso, you have the right to access the personal data we hold about you at any time by submitting a request to our support team. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly. If you wish to close your account and request deletion of your personal data, you can contact us at [email protected]; please note that certain data may be retained for a period required by law or regulation, such as transaction records needed for anti-money laundering compliance. You have the right to object to or restrict certain types of data processing, and we will respond to such requests in accordance with applicable data protection requirements. If you believe that your data has been processed unlawfully or that your privacy rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. For any privacy-related enquiry, the fastest way to reach us is by email at [email protected].

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations in the Philippines. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period to comply with anti-money laundering regulations and gaming licence requirements. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you close your account voluntarily, we will begin the data retention review process and inform you of the expected timeline for deletion of data that is no longer required. Data that has been anonymised and can no longer be linked to you as an individual may be retained indefinitely for statistical and analytical purposes. We review our data retention practices regularly to ensure they remain proportionate and compliant with current regulations. If you have specific questions about how long a particular category of data is held, please contact us at [email protected].